As seen in Golf Business September/October 2022 By Jay Karen, NGCOA CEO It’s budget time! Here are some things to think about. For many course owners and operators reading this, you likely start your fiscal year on January 1. By the time you read this – and you are reading...
As seen in Golf Business July/August 2022 By Jay Karen, NGCOA CEO Up until COVID struck, while the industry was in what I call our “industry recession,” in my roadshow presentations, I used to show an image of a runner on a treadmill set at a steep incline. The metaphor was that...
As seen in Golf Business May/June 2022 By Jay Karen, NGCOA CEO My sixteen year old, perhaps the pickiest eater alive, loves the chicken wings at Rodney Scott’s BBQ, a James Beard-winning joint on upper King Street here in Charleston. Rodney Scott’s pricing has always been what I...
As seen in Golf Business March/April 2022 By Jay Karen, NGCOA CEO Recently, my thirteen year old son, Jonah, was invited to join his school’s Beta Club. His application involved questions about community service and leadership. The occasion gave me the opportunity to regale Jonah about...
As seen in Golf Business January/February 2022 By Jay Karen, NGCOA CEO With this issue being published the month that both NGCOA and PGA will converge in Orlando, it seems like a good time to provide a little window into my experience thus far in becoming a PGA member. I publicly...
As seen in Golf Business November/December 2021 By Jay Karen, NGCOA CEO For an industry with a reputation for resisting change, it’s hard not to get whiplash trying to keep up with everything that is actually changing. Or, at least on the precipice of great change. There is something in...
As seen in Golf Business September/October 2021 By Jay Karen, NGCOA CEO I understand there is a labor shortage in the service and hospitality industries across the United States, including many golf courses. While I don’t think my idea will in any way solve the macro problem, I’d like to...
As seen in Golf Business July/August 2021 By Jay Karen, NGCOA CEO DoorDash. Amazon. Blue Apron. You name it. These companies, and more, have built businesses around the simple concept of meeting the customers on their own turf. Complex logistics and management for sure, but a simple...
As seen in Golf Business May/June 2021 By Jay Karen, NGCOA CEO “Why?” That’s the first question I get from friends inside and outside the golf industry, when I tell them I’m on the journey to becoming a member of the PGA of America. I can feel laced in those questions the assumption...
As seen in Golf Business March/April 2021 By Jay Karen, NGCOA CEO I am sitting down to pen this column nine months to the day after the death of George Floyd, which catalyzed an acceleration of the perpetual grappling and reconciliation of racism in our society. It can feel trite to try...