Hospitality Center

sponsored by rcsu banner

Hospitality is the cornerstone of an outstanding customer experience. A robust training program can ensure excellent service, reduce staff turnover, and offer your employees a path for confidence, growth and recognition.

man in wheelchair


NGCOA members get free virtual training from RCSUniversity (login required)

more >
employee retention

RCSU Webinars on Demand

Get Service Elevation Training for Golf Course Facilities and enhance the customer service experience

more >
discuss hospitality issues

Discuss hospitality with your peers

Ask other owners and operators about their approach to hiring and training

more >
ngcoa resource library

Resource Library

Peruse public and NGCOA-exclusive documents relevant to your business

more >

WATCH: See how NGCOA members can take advantage of exceptional hospitality and training videos courtesy of RCSU.

Announcements List

  • Yamaha Golf-Car Company Extends Partnership with the NGCOA

    Yamaha Golf-Car Company is NGCOA's “Official Golf Car Partner” and NGCOA and Yamaha Golf-Car Company are pleased to announce an extension of their partnership.  This valuable partnership will benefit NGCOA members and Yamaha’s customer base by offering ... More
  • GBC21 Offers PGA Professionals Education Specific to Golf Course Operations

    On Tuesday, January 26, Golf Business Conference 2021 (GBC21) will feature four (4) education sessions in which attendees of the 2021 PGA Show Virtual Experience & Marketplace can participate. Every year, GBC provides expert education related to golf course ownership and ... More

Related Hospitality Articles

  • Takeout is a Solution to Public Safety, Not a Tax Problem By Steve Graves, President, Creative Golf Marketing As seen on One thing that the novel coronavirus ...

  • Rethink Everything By Whitney Reid Pennell, President, RCS Hospitality Group Times of significant transition are rare in the club industry. Golf is a game of tradition and people get settled ...

  • Maximizing the Pivot: Inside Your Club’s Foodservice Operation By Ed Doyle, President, RealFood Hospitality Strategy and Design Moving in a straight-forward direction makes intuitive sense to ...

How to Access RCSU Live!

RCSU Live! is a weekly mentoring program with some of the most sought after experts, discussing quick training concepts and relevant industry points of interest... available to NGCOA members! 

Latest Discussions List

  • Posted in: Advocacy Alerts
  • Posted in: Advocacy Alerts
  • Posted in: Advocacy Alerts
  • Posted in: Advocacy Alerts
  • Posted in: Advocacy Alerts