April 29, 2020Whitney Reid Pennell, Co-Founder and President, RCS Hospitality Group, will discuss how golf and club facility operations will likely change after the COVID-19 crisis: hours of operation, anticipating possible new guidelines for operations and how they may impact new procedures; discussing customers’ expectations and employees’ needs; culminating in ideas to create an action plan for opening in phases and things you can do right now to make your reopening a success.