Press Releases

[2022-07-11] NGCOA Adds New Staff and Promotes from Within 

07-14-2022 10:53

Charleston, SC (July 11, 2022) - The National Golf Course Owners Association is pleased to announce the addition of new staff, and internal moves and promotions.

Membership: Rachel Carter joins NGCOA as Senior Director of Membership. She has more than 20 years of professional country club and golf club experience and most recently served as a consultant and member specialist for RCS Hospitality, a long-time NGCOA partner. She has been publicly recognized as an industry expert, and frequently speaks and writes about issues in our industry. Rachel has also served as Assistant General Manager, Member Services at the prestigious Monterey Peninsula Country Club in Pebble Beach. She is well-positioned to support and grow our membership.

Corporate Partnerships: After leading the Membership department for four years, Jay Andersen returns to his roots in the Corporate Partnerships department, promoted to Senior Director of Corporate Partnerships (co-leading with Mike Ketterman). Jay has been with NGCOA since 2014 and his aptitude for building industry relationships, as well as growing sponsorship and advertiser engagement, over the past eight years will continue in this new role.

Education: Taylor Wall has been promoted to Senior Director of Education. Taylor has been with NGCOA since 2020, starting his run as the Marketing department’s Content Manager. His new responsibilities include leading efforts related to NGCOA’s Golf Business assets (Golf Business magazine, Golf Business LIVE, Golf Business WEEKLY, etc.) as well as building the educational program and crafting the education program at NGCOA’s events. Assisting him is recently-hired Content Coordinator, Harry Murrell. Harry brings his talent for writing and audio/video creation and editing. Just previous to joining us, he served as a Golf Assistant at Quail Hollow Club in Charlotte, North Carolina.

Marketing: With Taylor’s transition out of managing content for the Marketing department, Will Mooney replaces him as Marketing Coordinator, responsible for email and social media marketing. Will is a recent graduate of High Point University, where he majored in Sports Management, and most recently worked as Athletic Communications Assistant for Wake Forest University.

“The changes to our team here at NGCOA HQ are very exciting,” said Jay Karen, NGCOA’s chief executive officer. “Rachel is coming onto the senior executive team at a critical time when we have big changes in store for the organization. The members and our affiliates are going to love working with her. Will and Harry have hit the ground running, and I can’t wait to see what they add to our output. Rounding out our executive team with Jay and Taylor covers all our bases with people who have been doing great work.” 

About the National Golf Course Owners Association
The NGCOA is the leading authority on the business of golf course ownership and management. The association represents and promotes the interests of golf courses as the principal businesses and economic assets of the game of golf. The not-for-profit organization is the only trade association dedicated exclusively to golf course owners and operators. Through advocacy, education and information resources, purchasing programs and networking opportunities, the NGCOA helps golf course owners and operators run more successful businesses. For more information or to join, visit or call 800-933-4262.

Media Contact: Renée Flowers, Senior Director of Marketing and Communications, NGCOA,

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