Help
If you are having difficulty logging into the Members Only section of the site or establishing a New Visitor account, first visit our FAQs section, which includes answers to the most commonly experienced issues.
If you still can't find your answers or need immediate assistance on another matter, contact Susan Butler at the NGCOA at sbutler@ngcoa.org or dial 1-800-933-4262, ext. 212.
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FAQs – Frequently Asked Questions
I’ll need some help here to. Here are some ideas…
· Why can't I enter Members Only?
· How do I log-in?
· What is my username and password?
· How do I open an account?
· Who can I contact for help?
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How do I log in?
If you are an NGCOA member in good standing or have had previous contact with the Association, you are most likely in our database and have an active account. If so, you can simply log into your account by using:
· your EMAIL ADDRESS as your login name
(if you have multiple email accounts, it must be the address we have)
· your LAST NAME as your password
(unless you have requested it be changed or changed it yourself).
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Why can't I enter Members Only?
The Members Only section of the NGCOA site is reserved for current members of the National Golf Course Owners Association. Both Course-Owning Members and Corporate Members have access to relevant portions of the Members Only area. If you are a member and are having difficulty logging in to the Members Only area, click here. To learn more about becoming a member of the NGCOA, click here.
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What is my username and password?
If you are in our database and have an active account, you can log in to your account by using:
· your EMAIL ADDRESS as your login name
(if you have multiple email accounts, it must be the address we have)
· your LAST NAME as your password
(unless you have requested it be changed or changed it yourself).
If you have previously changed your password and have forgotten it, click here.
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How do I open an account?
If you are a current NGCOA member you should be in our database and already have an account. If you are a current member and are still having difficulty logging in, contact us.
If you are not a current NGCOA member, you can still create an account by Registering as a Visitor. Doing so makes it easy for you to obtain additional information about the NGCOA, purchase publications in our bookstore, register for events and more. Click here to complete the information necessary to open an account.
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Who do I contact for help?
If you have performed all of the functions outlined in this Help section and are still having difficulty, please contact Susan Butler at the NGCOA at sbutler@ngcoa.org or dial 1-800-933-4262, ext. 212.
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