Sessions

In 2009, you’ll have a multitude of education from which to choose – many designed to address the unique needs of your size and style operation. Each session is delivered by experts and experienced owners in interactive, high-energy classroom settings.

• OPENING SESSION: The Power of Possibilities: Unlocking your Creativity in Business and in Life
• GENERAL SESSION: Ignite Innovation!
• TEAM DAY SESSION: The SPEED of Trust
• SUCCESSION: There Are No Mulligans: Creating a Successful and Proactive Succession Plan
• RETAIL: 3 Key Strategies to Increase your Retail Revenue Today, And Lower Your Costs!
• CUSTOMER SATISFACTION: What Consumers Really Want - Authenticity
• F&B: Managing a Profitable Food Operation During Difficult Times
• PROFIT MANAGEMENT: Driving Additional Revenue Through Effective Pricing Strategies: Case Studies from Multi-Course Operators.
• MARKETING: Do It Yourself Marketing, Part I: Branding
• NEGOTIATING: Secrets to Successful Negotiating
• PACE OF PLAY: Myths & Miracles.
• PROGRAMMING FOR PROFIT: Successful Programming and Price Management Experiences from Multi-Course Operator
• MARKETING: Do It Yourself Marketing, Part II: The Customer’s Experience
• SUSTAINABILITY: The Value of Attracting Wildlife to Your Course – Enhancing Your Course’s Natural Habitats to Gain Promotional Value and Save Money
• TRENDS: Global Perspectives: The Latest Trends and Best Practices from Multi-Course Operators
• MARKETING: Do It Yourself Marketing, Part III: Word of Mouth
• STAFFING: The ABC’s of Effective Employee Selection & Retention
• PLAYER DEVELOPMENT: The Family Golf Program That is Raking in the Money.
• MARKETING: Do It Yourself Marketing, Part IV: Advertising
• WATER: Ignoring the Issue is Too Big a Risk
• MEMBERSHIP: Suspects/Prospects/Find ‘em/ Convert ‘em/ Keep ‘em.

NGCOA UNIVERSITY:
• NGCOA University I; Subjects: Marketing, Sales, F&B
• NGCOA University II; Subjects: Maintenance Budgets, Maintenance Staff, Maintenance Scheduling
• NGCOA University III; Subjects: POS Systems, Standardized P&L, HR/Customer Service
• NGCOA University IV; Subjects: Player Development, Outings & League

There’s More! NGCOA Full Conference registrants enjoy the added benefit of attending GCSAA Conference Sessions at no extra charge. To learn more, and for a complete listing of sessions, click here. (link to www.gcsaa.org/conference)

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