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January 2021 - New Year's Resolutions

By Jay Karen, NGCOA CEO There are many cynics out there who like to scoff at New Year’s resolutions. I don’t count myself among them. I love this time of year. New beginnings. Level-setting what’s important. Resolutions come with a strong sense of optimism and aspiration. What’s wrong with...


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July 2020 - Welcome to the Golf Surge

By Jay Karen I’m writing this at the mid-point of 2020, one of the most unexpected years in my lifetime. The American economy and society have been rocked by racial tensions and a deadly viral pandemic. Thousands of golf courses were partially or totally shut down this spring. And yet the very...


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September 2020 - Miles To Go Before I Sleep

By Jay Karen This issue of Golf Business happens to fall upon the five year anniversary of my homecoming at NGCOA. Only upon the exercise of reflection am I reminded of the good work we have done. I also can’t help but feel the weight of a few regrets and the work undone. I’m not one to...


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November 2020 - Here We Go Again

By Jay Karen When news hit my desk a couple of weeks ago that some golf courses fell victim to a scam that involved a merchant processor, it didn’t surprise me to see the three letters “ETS” in the email. Perhaps it was no coincidence that my column in October referenced my greatest regret over...